Data Protection

Beti's Privacy Policy — Your Data, Your Rights

Everything about how your personal information is collected, retained, and protected on beti is explained clearly right here. We believe you have every right to know exactly what happens with your data.

Encrypted Data
Never Sold to Third Parties
In your control
In Plain English
Last Updated: January 2026
Privacy summary
256-bit TLS encryption
No Data Selling to Third Parties
Data Deletion Requests Accepted
Manage Your Cookie Preferences
Fast Response to Data Requests
256-bit
TLS Encryption Standard
0
Sale of Data to Third Parties
24 Hours
Data Request Response Time
100%
Transparent Data Policy

How we protect your privacy

A quick overview of the key pillars of beti's Privacy Policy.

Military-Grade Encryption

Every transaction and personal detail on beti is protected with 256-bit TLS encryption — the same standard used by the banking industry. No outside party can read this data.

Technical Safeguards
Data is never sold

Beti never sells your personal data to advertisers, data brokers, or any third party. Your phone number and email are not used for marketing purposes — unless you have explicitly given your consent.

Data Privacy
You're in Control of Your Data

You can request to view, correct, or delete your stored data at any time. beti responds to all such requests within 24 hours.

User Rights
No Payment Data Stored

Your bKash PIN, Nagad password, or card number is never stored on beti's servers. All transactions are handled through a payment token system — your core financial details always remain with your mobile banking provider.

Payment Security
Cookie Transparency & Control

Beti's Cookie Policy explains exactly what cookies are used and why. Cookies other than essential ones are only activated with your consent.

Cookie Policy
Deleted After a Set Period

After an account is closed, beti retains data in accordance with applicable regulatory retention periods. Any data no longer required beyond those periods is automatically deleted.

Data Retention Policy
Your Privacy Is Our Responsibility: By using beti.click, you agree to this privacy policy. If you have any concerns or disagreements, please support@beti.clickto get in touch.
1
What Information Is Collected

Beti only collects information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy. A breakdown by category is provided below:

Identity Information
Name, date of birth, national ID number, or passport — required for KYC verification.
Contact Information
Mobile number and email address — used for account verification, security alerts, and important notifications.
Financial Transaction Data
Deposit and withdrawal history, mobile banking account numbers (never full PINs or passwords) — required to comply with financial regulatory obligations.
Device & Browsing Information
IP address, device type, operating system, and browser version. Collected for fraud detection and platform optimisation.
Betting Activity Data
Betting history, preferred sports categories, and session duration. Used for responsible gaming monitoring and personalised experience.
Location Data (Approximate)
Approximate country and city based on IP address — used to block access from restricted regions and for localization.
2
Why This Data Is Collected

Beti collects data for specific purposes only — strictly what's necessary to deliver our services. Your information is never used for anything beyond the reasons listed below:

  • Account Management: For registration, login, and identity verification.
  • Financial transactions: To process deposits accurately and complete withdrawals.
  • Bet Settlement: For maintaining betting history and resolving disputes.
  • Security: To prevent fraud, money laundering, and unauthorised access.
  • Responsible Gaming: To identify unusual betting patterns and offer assistance when needed.
  • Service improvement: To analyze how the platform is being used and improve the overall experience.
  • Regulatory Compliance: To meet the requirements of legal and regulatory authorities.
  • Contact: For important account notifications and security alerts.
Please Note
If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings. Security notifications, however, cannot be turned off — they are sent solely for your protection.
3
Who Your Data Is Shared With

Beti does not sell your data to third parties — that is a core principle. However, limited information may be shared in specific circumstances necessary to operate our services:

  • Payment Processors: Only the information required to complete transactions with bKash, Nagad, and Rocket. Your full profile is never shared.
  • KYC Verification Partner: Licensed third parties are used for identity verification. They are bound by strict confidentiality agreements.
  • Cloud & Hosting Services: For storing data on secure servers — these providers operate under our instructions and are not permitted to use your data for their own purposes.
  • Security analytics services: Specialised fraud detection software — only anonymised or encrypted data is shared.
  • Law Enforcement Authorities: In the case of a court order or lawful legal claim — we will notify you to the extent permitted by law.

Your information is not shared with anyone outside the list above. No personally identifiable data is sent to advertising companies or data analytics firms.

4
Security Measures

Beti employs multiple layers of technical and organizational measures to protect your data. There is no compromise on security.

  • 256-Bit TLS Encryption: All communication between your device and beti's servers is encrypted. Third parties cannot read this data.
  • Two-Factor Authentication (2FA): OTP or biometric verification applies to login and critical account activities.
  • Payment Tokenization: Mobile banking PINs and card numbers are never stored on our servers — all transactions are processed using tokens.
  • Regular Security Audits: Our systems are regularly tested by external security experts.
  • Database Encryption: Data at rest is also encrypted — even direct server access won't make it readable.
  • Session Management: Automatic logout after a set period of inactivity.
  • Employee Training: beti staff undergo regular data protection training — only authorised personnel have access to personal information.
Caution
beti will never ask for your password, PIN, or OTP via email or SMS. If you receive any such message, contact our support team immediately.
5
Cookies & tracking technologies

The beti website and app use cookies and similar technologies. Cookies are small text files stored on your device.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how the service functions.

6
Your Data Rights

As a beti member, you have a number of rights over your own personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data
You can request a full summary of the information beti holds about you. Complete details will be sent within 30 days.
Right to Rectification
You can request corrections to any inaccurate or outdated information. This can be done directly through your account settings or by contacting our support team.
Right to Erasure
You can request deletion of your data after closing your account. However, certain information may need to be retained for a defined period due to legal obligations.
Right to Data Portability
You can request a download of your betting history and transaction records — in a portable format.
Right to Restrict Processing
You can request that your data not be used for specific purposes — such as opting out of marketing communications.
Right to Object
You can object to certain types of processing. This right applies to data processed on the basis of legitimate interests.

To exercise any of the rights listed above support@beti.clickSend us an email. We will respond within 30 days of verifying your identity.

7
How Long Is Your Data Retained

Beti does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

  • Account Information: For as long as your account remains active. Following closure, typically 5 years in line with regulatory requirements.
  • Transaction Records: Financial regulations typically require this data to be retained for 5–7 years.
  • KYC Documents: Up to 5 years after account closure.
  • Betting History: 3 years after account closure — retained for dispute resolution purposes.
  • Log Files & IP Data: Typically 90 days — deleted after security analysis.
  • Cookies & session data: Varies by cookie type — most are cleared at the end of a session.
  • Support Conversations: 2 years after resolution — for future reference.

Once the above retention periods expire, data is securely deleted or irreversibly anonymised.

8
Protection of Minors' Data

Beti's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

Age verification is carried out at the point of registration. If an underage account is identified, it will be immediately suspended and all collected data will be deleted.

If a parent or guardian discovers that their child has created an account on beti, they should support@beti.click— we'll act promptly.

9
Changes to the Privacy Policy

Beti may update this Privacy Policy when necessary. You will be notified before any changes take effect:

  • Important Changes: Direct notification to your registered email or mobile — at least 15 days in advance.
  • Minor Updates: Update date change on this page and a notification banner displayed on the site.
  • Continued Use of Service: Continued use of the service after changes are made constitutes acceptance of the updated policy.

If you'd like to compare this policy with a previous version, you can request it from our support team. The date of the latest revision is always displayed on this page.

10
Contact & Complaints

For any questions, data requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@beti.click
  • Live Chat: Available 24/7 on Website & App
  • Response Time: Usually within 24 hours; up to 30 days for complex requests

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.

Beti's Security Standards

Beti's standing against international security standards.

Data Encryption Standards95%
Authentication Protection (2FA)90%
Fraud Detection88%
Data Transparency Score92%
User Controls85%
* Scores are relative to industry-average benchmarks — based on regular third-party audits.

What You Can Do

Follow these steps to keep your account even more secure.

Keep 2FA enabled
Go to your account settings and enable two-factor authentication — it's the most effective way to secure your account.
Use a Strong Password
Do not use a password on beti that you use on other sites. Make sure it is at least 12 characters long and includes a mix of numbers and special characters.
Avoid Public Wi-Fi
If you log in to beti on café or public Wi-Fi, use mobile data or a VPN instead.
Keep Login Alerts Enabled
Keep SMS login alerts enabled so you're notified whenever a new device accesses your account.
Do Not Share Your Account
Never share your login credentials with anyone — including family members. Each person should have their own account.

Why Privacy Matters So Much to Us

A common concern among digital service users in Bangladesh is: "Where is my data actually going?" It's a fair question, and beti believes every user deserves a straight answer. That's exactly why this privacy policy exists — not just to satisfy legal formalities, but to provide genuine transparency.

Beti understands that users share personal and financial information on the platform every day — mobile numbers, national ID details, bKash account information. That trust means everything to us. To honour it, we apply industry-leading technical safeguards and maintain strict internal policies.

Our Core Principles on Data Use

Beti operates on three core data principles. First, minimality — only the data that is genuinely needed is collected. Second, purpose limitation — information is used solely for the reason it was collected. Third, retention limits — data is deleted once it is no longer needed.

These policies aren't just words — they're enforced through technical controls. beti's systems are built so that no employee can access user data without a legitimate reason. Access logs are maintained and audited on a regular basis.

Special Privacy Considerations for the Mobile App

Installing the beti mobile app will prompt you to grant certain permissions. The reason for each one is straightforward — fingerprint scanner for biometric authentication, and notification access for push notifications. Camera or microphone access is never requested and we do not have access to either.

On Android, you can review granted permissions at any time by going to Settings → Apps → beti → Permissions. On iOS, go to Settings → beti to do the same. You may revoke any permission you consider unnecessary.

Responsible Betting & Data

Beti uses betting activity data to support responsible gaming. If a member's betting patterns raise concern — such as unusually large bets, rapid redeposits after losses, or extended sessions — we will proactively reach out. This data is never used for marketing purposes.

Members' self-exclusion and deposit limit information is also kept strictly confidential and never shared externally. This data is used solely for responsible gaming management.

What May Change in the Future

Technology evolves fast, and so do data protection laws. beti commits to notifying members in advance whenever this policy is updated, giving them the opportunity to make informed decisions. Our privacy standards will never be lowered — if anything, we're always working to raise them.

FAQs

The most frequently asked questions about our privacy policy.

beti's responsible gaming tools are easy to access from the "Responsible Gaming" section in your account settings. For deposit limits, you can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the system will automatically prevent any deposits that exceed that limit. To increase a limit, a waiting period applies (typically 24–72 hours) to prevent impulsive decisions — however, reducing a limit takes effect immediately. You can also set session time limits (how long you play), cooling-off periods (a short break), and self-exclusion (an extended break). All of this information is kept strictly confidential.

beti's rules are clear when a match is cancelled or abandoned. If a match is cancelled before it starts, your full stake will be refunded. If a match begins but is abandoned before the required number of overs or minutes have been completed, the bet is voided and your stake is returned. In certain markets (such as first innings totals), a bet may be settled once a portion of the match has been completed — in which case the specific rules for that market apply. If a match is suspended and resumes within 48 hours, bets remain valid; otherwise they are voided. If you experience any settlement issues, please contact support within 24 hours.
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