Frequently Asked Questions

Beti FAQ — your question answered right here

From deposits and VIP points to password resets and live scores — everything you need to know about beti, all in one place.

Deposit
Live Score
VIP Program
Security
7
Detailed Answer
24/7
Live Support
3 minutes
Average Response Time
In Bangla
Full Support

What Do You Need Help With?

The most frequently asked questions about beti, organized by category.

Deposits & Withdrawals

How fast are deposits via bKash, Nagad, and Rocket, what to do if a deposit fails, and how long withdrawals take — find all the answers below.

Financial Transactions
Account & Login

Find answers to common questions about password resets, OTP issues, the registration process, and KYC verification.

Account Management
Safety & Security

A detailed guide covering two-factor authentication (2FA), biometric login, and account lock.

Account Security
Live Betting & Scores

Live scores, real-time odds, and live streaming during matches — where to find them and how to use them.

Live Betting
VIP & Loyalty Program

From Silver to Diamond — discover the benefits at each VIP tier and how to earn and spend your points.

VIP Membership
Tournaments & Promotions

Leaderboard competitions, cashback offers, and special tournaments — how the rules work and how prizes are distributed.

Competitions

Frequently Asked Questions

Click on any question below to expand the full answer.

Deposits to beti via bKash, Nagad, or Rocket are typically Instant to within 5 minutes at most is credited to your account. However, network issues or high traffic on the banking gateway can occasionally cause delays of up to 15–30 minutes. If your balance still hasn't updated after 30 minutes, please follow these steps:
  • Note down the transaction reference number from your bKash, Nagad, or Rocket app.
  • Contact beti's live chat support with that reference number and the amount in question.
  • Or support@beti.clickto send us an email.
In most cases, funds from a failed transaction are returned to your mobile banking account within 2–4 hours. Under no circumstances make a second deposit for the same transaction — both will get credited and you'll end up with an unnecessary complication.

beti's Live Sectionyou can view real-time scores, wickets, run rates, and key stats for all ongoing matches. For cricket, you get an over-by-over scorecard; for football, goal and card updates; and for tennis, set and game scores.
  • On the website: Click the "Live" tab in the top menu — you'll see a list of all ongoing events.
  • On the mobile app: Tap the "Live" icon on the bottom navigation bar.
  • Click on any match name to view the detailed scorecard and live odds side by side.
On selected matches Live Streamingis also available — in which case a video icon will appear next to the scoreboard. You must be logged in and have a minimum balance in your account to watch the live stream.

The minimum deposit amount on beti varies slightly depending on your payment method:
  • bKash: Minimum ৳500
  • Nagad: Minimum ৳500
  • Rocket: Minimum ৳500
However, To qualify for the welcome bonus, your first deposit must be a minimum of ৳500 is required. The same limit applies to regular deposits made without a bonus. The maximum you can deposit in a single day is ৳5,00,000 — if you need to go beyond that, visit the transactions page and speak with support.

The minimum withdrawal amount is ৳1,000. Withdrawals may be held if your KYC verification is incomplete — so upload your National ID as soon as you register.

If you forget your password, go to beti's login page and "Forgot your password?" Click the link. You can then reset your password using either of two methods:
  • Mobile OTP: A 6-digit OTP will be sent to your registered mobile number — use it to set a new password.
  • Email link: A reset link will be sent to your registered email address. Click the link and set a new password within 15 minutes.
If you don't receive an OTP: wait 5 minutes first, then click "Resend". If an email doesn't arrive, check your spam folder.

If neither method works — meaning you no longer have access to your mobile number or email — contact us directly via live chat. The support team can recover your account through national ID verification, typically within 2–4 hours.

Enabling two-factor authentication (2FA) is the single most effective way to protect your account. With 2FA active, no one can access your account even if your password is compromised. Steps to enable it:
  • Log in → click the profile icon → Security Settings Go to section.
  • Find the "Two-Factor Authentication" or "2FA" section and click the "Enable" button.
  • A confirmation OTP will be sent to your mobile — use it to verify.
  • The next time you log in from a new device, you'll need to enter both your password and a mobile OTP.
Benefits of 2FA: You will receive an SMS alert immediately for any unrecognized login attempt. Once a trusted device is verified, no OTP is required for up to 30 days. You can also log in using biometrics (fingerprint or Face ID) on the mobile app — this works alongside 2FA.

The beti VIP loyalty program has four tiers — Silver, Gold, Platinum, and Diamond. Points accumulate with every bet and determine your tier level. The higher your tier, the greater the rewards:
  • Silver: 1 point per ৳1,000 bet, 3% monthly cashback, weekly bonus offers.
  • Gold: 1 point per ৳800 wagered, 5% cashback, and faster withdrawal processing.
  • Platinum: 1 point per ৳600 wagered, 8% cashback, a dedicated support agent, and access to exclusive tournaments.
  • Diamond: Highest points rate, 12% cashback, a dedicated personal account manager, plus exclusive bonuses and gifts.
Accumulated points can be converted into bonus cash — typically 100 points = ৳10 bonus cash. Visit the "VIP" section of your account to see your current tier, total points, and how far you are from the next level.

beti regularly hosts leaderboard tournaments — especially during major cricket events like IPL, BPL, and the T20 World Cup. How to join:
  • Find the active tournament on the Promotions page and click the "Join Now" button.
  • Bets placed at or above a set minimum odds (usually 1.50 or higher) earn you points.
  • Leaderboard rankings are determined by points accumulated.
Prize Distribution: Prizes are credited to your bonus wallet or main wallet within 24–48 hours of the tournament ending. The top 10 players typically receive cash prizes, while the top 50 receive bonus credits — though rules vary by tournament, so read the terms before joining. Cancelled bets and voided match bets do not count toward points.
We couldn't find the question you're looking for. Try our Live Chat or support@beti.clickto ask us directly.
Still need help? Ask in Bangla via live chat — average response time is just 3 minutes. Or support@beti.clickto send us an email.

Beti FAQ — Learn More

From the moment you sign up with beti to becoming a regular, you're bound to have questions. How do I register? How long does a deposit take? Where can I check my VIP points? These are just a few of the things our users commonly ask about. That's exactly why this FAQ page exists.

Online betting isn't new in Bangladesh, but finding accurate information in Bangla across most platforms is still a challenge. beti aims to fix that — which is why all support, guides, and FAQs are published in Bangla.

Everything You Need to Know About Deposits

Depositing to beti via bKash, Nagad, or Rocket is quick and straightforward. Log in to your account, click the "Deposit" button, select your payment method, enter the amount, and confirm the payment through your mobile banking app. The entire process takes under 2 minutes.

When making a deposit, always ensure you are sending funds to beti's official payment number — this is always displayed on the Deposit page in your dashboard. Never send money to any third party or unrecognized number.

What You Should Do to Keep Your Account Secure

There are a few things you should do to keep your beti account secure. First, use a strong password — at least 10 characters combining numbers, letters, and special symbols. Second, keep 2FA enabled — it's the most effective layer of account protection. Third, activate biometric login on the mobile app.

Never share your password or OTP with anyone. No beti staff member will ever ask for your password — if someone does, it is a scam.

How to Move Up the VIP Program Faster

The best way to earn points in the beti VIP program is to bet consistently. Placing frequent smaller bets builds points faster than a single large bet, while keeping your risk lower. Joining tournaments earns bonus points that can accelerate your progress through the tiers.

Diamond VIP members get a personal account manager who provides exclusive offers, faster withdrawals, and access to invite-only tournaments.

For the best Live Betting experience,

Live betting is the most exciting way to play — but it demands quick decisions and a bit more focus. Make sure you have a stable internet connection; a weak signal can delay odds from loading and cause you to miss the price you wanted. If you're on the mobile app, keep push notifications on so you get alerts before major events kick off.

Betting with a live scorecard in front of you means you can read the flow of the match as it unfolds — rather than relying on stats alone. That said, don't let the excitement push you into oversized bets; stick to a budget you've decided on beforehand.

Strategies for Participating in Tournaments

To perform well in beti's leaderboard tournaments, placing regular bets across multiple matches is more effective than just placing a few large ones. Points build up from every qualifying bet — so smaller bets still contribute to your ranking.

Read the tournament terms carefully — some tournaments only count bets on specific sports or markets. Before joining, make sure the bets you place meet those requirements.

The Best Ways to Reach Support

The fastest way to reach beti is via live chat — click the chat button at the bottom right of the website or app and you'll be connected directly to an agent in Bangla. Average wait time is just 3 minutes.

For complex matters — such as KYC issues, disputes over large transactions, or account recovery — emailing us ensures everything is documented and makes resolution easier. Email us at support@beti.click — we typically respond within 2 hours.

Still need an answer? Ask us directly

Our team is available in Bangla at all times.

Live Chat
Click the chat button at the bottom right of the website or app — get instant help in Bangla.
Available 24/7 · Avg. 3 minutes
Email Support
For complex issues, send a detailed email — everything gets documented, making it easier to resolve.
support@beti.click · Reply within 2 hours
Terms & Conditions
For detailed policies, bonus terms, and privacy information, please read the full documentation.
Please Note
No beti staff member or representative will ever ask for your password, OTP, or full card number. If anyone requests this information, it's a scam — report it to support immediately.
🏏

Got your answer? Get started now

Registering with beti is free and takes just 3 minutes. Get a 100% bonus on your first deposit — start with bKash, Nagad, or Rocket.

Free Registration 100% Welcome Bonus 24/7 Support
বাংলা